1. The company will process your order after full payment and complete transaction details are received by the Company.
2. The product will be ship within 2-5 business days for local items or 7-15 business days for import items after our acceptance of your order but subject to stock availability, location, and sizes of the product ordered.
3. Signature upon delivery is required for all deliveries. If no one is available to receive and acknowledge the package at time of delivery, we will arrange with you for a second delivery to be made. There will be an additional delivery charge or courier charges for each subsequent re-delivery according to the item purchased.
4. All courier services require a signature when delivery is expedited unless instructed by receiver otherwise.
5. It is necessary for you to provide a complete shipping address where someone is available to receive and acknowledge the package.
6. We do not deliver to P.O. Box addresses.
7. If above conditions are not taken into precaution and package are returned, you are responsible to pay for second time delivery.
Peninsular Malaysia : RM 9 per item
Sabah & Sarawak : RM 15 per item
Terms & Conditions
1) Goods sold are STRICTLY not refundable or exchangeable (unless otherwise stated).
All items are checked and tested before delivery. If there are parts damaged, faulty or broken caused by delivery process, kindly email to inform us at firstname.lastname@example.org within 3 days. The procedure to replace your parts will be listed on email.
In rare situation where there are physical damages to the main unit, we will exchange your item with the following conditions
•The item and box is in unused condition
•Return in complete set with original packaging and box
•Contact us within 3 days
2) Warranty Claim
No warranty will provide to the items sold unless otherwise stated.