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Freshness Guarantee



Delivery information

  1. Delivery may take from 3 to 7 working days.
  2. We deliver to a selected area within Kuala Lumpur, Selangor, Penang and Johor Bahru. 
  3. If your address is not within our delivery area, our system will alert you during your purchase process. Payment won't be collected. 
  4. To assure you get the best possible freshness of your order, kindly ensure that someone is available to receive your item. 
  5. In case the of no person is available to receive your order, we will re-deliver upon request at no additional charge.
  6. If you would like your item to be delivered on a specified date and time, kindly leave a remark on shipping column. 

 


Delivery Charges

Shipping Fee
Total seafood weight Klang ValleyPenangJohor Bahru
Mix & match 2 kg of seafoodRM28RM32RM32
Mix & match 4 kg of seafoodRM37RM42RM42
Mix & match 8 kg of seafoodRM47RM51RM51

 



Refund and Return Policy

1) Goods sold are not refundable (except products under Freshness Guarantee).

2) Refund is allowed only for duplicate payment and order cancellation before delivery.

   Important notice: 

  • We'll provide 100% refund for payment made via PayPal and Credit Card only.
  • 95% refund for payment made via online banking